Trust and data

Health data deserves a stricter pact.

PACT handles sleep, training and wellbeing data for people who trusted their coach with it. Here's how we keep that trust.

Our commitments

Six promises we build around.

You own your record

Athletes can export their history and take it with them if they change coach.

Consent first

Athletes choose which health data to share and can withdraw it at any time.

Coaches see their athletes only

Access is scoped to each coach's own roster and enforced at the database.

Never sold

We don't sell personal data and don't use it for advertising.

Learning without exposure

The PACT Brain learns from de-identified outcomes, never from one person's identifiable record.

Deleted on request

Ask, and your personal data is removed.

Safe AI

PAX is a coach's assistant. Not a doctor.

PACT supports training and lifestyle habits. It doesn't diagnose, treat or give medical advice, and it's built to hand anything health-related to a human.

Messages are checked before they send
Injury, illness and wellbeing concerns go straight to the coach
Signposting to professional support where it's needed
PAX can be switched off instantly, per athlete or platform-wide
Every message and decision is logged and reviewable

Security

How data is protected.

Encrypted in transit and at rest
Row-level access control for every coach
Passwordless sign-in
Regular security reviews

The details

Data controller[COMPANY NAME AND NUMBER]

ICO registration[ICO NUMBER]

Where data is stored[REGION]

RegulationUK GDPR and the Data Protection Act 2018

Privacy contacthello@pact.healthcare